If the problem can be solved by other ways like upgrading the system or spare parts we can offer other compensation.
If you dislike the item for any reason, you can contact us within 3 days after delivery or 30 days after shipment (Brazil and Russia are 40 days after shipment).
You need to offer photos or videos to show us the item is in the same condition as when it was delivered to you, without any other damage or defective parts.
If the product arrived broken please contact us within 3 days after delivery or 30 days after shipment (Brazil and Russia are 40 days after shipment). Because these items are high-value, we may ask you to send back the defective item.
When you return the item, it should come with all included accessories such as the cable, charger, and battery.