The overall service is good, but if you are a customer with a complaint about the website or service then please share with the community below.USPS Text Tracking is a mechanism by which customers can be notified of the status of their package. There are now several ways that customers can request Text Tracking: After tracking a package on the USPS Tracking® web site you may register to receive Text Tracking on a tracking number by tracking number basis.USPS tracking problems can occur when say the tracking number cannot be found, or there is a total outage where has gone offline.Other issues encountered could be to do with forwarding and priority mail, deliveries of packages etc.The keyword must follow the number (e.g., 9205512345678912345678 DND). Text "KEYWORD" to 28777 (2USPS) to get this listing of definitions sent to your mobile device.Additionally, the term "ALL" may be texted on its own (without a specific tracking number).Option 4: a user may request Available for Pickup updates on their package, which means that a Text Tracking message will be sent to the user's mobile device when the package is available for pickup.Option 5: a user may request Delivery Exception updates, which means that a Text Tracking message will be sent to the user's mobile device for each Delivery Exception type event on the package.
When used on its own, the keyword in essence sets a preference for all text tracking updates sent to the requesting mobile phone number.You may elect one of the following Text Tracking Options on the web site: USPS Text Tracking allows the use of a keyword in conjunction with a specific tracking number when sent from a mobile device.The chart below provides the allowable keywords to be used in conjunction with a specific tracking number and explains the response.Depending on the information that you have requested, the Text Tracking response may vary slightly.The typical response, containing status information, looks like this: Other message types are now also available." For example: USPS 01123456789123456789, Expected Delivery by: Monday, September 11, 2017 Reply STOP to cancel Confirmation Sometimes you may make a request that cannot be fulfilled immediately.In such cases, USPS will confirm the request was received, even if the desired text update cannot be sent at that time.Option 2: a user may request Day of Delivery updates on their package, which means that a Text Tracking message will be sent to the user's mobile device when USPS expects to deliver the package that day.Option 3: a user may request Package Delivered updates on their package, which means that a Text Tracking message will be sent to the user's mobile device once the package has been delivered.To obtain help from your mobile device, use any of the following: HELP, INFO, or AIDE.At this time, USPS Text Tracking is available to customers with a United States based phone number using the phone in the United States, or who have a United States based phone number and obtain roaming coverage to use abroad.